http://franchiseesforum.com/topic/394/t/--FRANCHISORS-TREAT-EX-FRANCHISEES--ORDER----RUBBISHED-.html en-us Copyright 2006, Kickapps feeds@kickapps.com (FeedMaster) webmaster@kickapps.com (WebMaster) Mon, 02 Jun 2008 15:22:36 GMT Mon, 31 May 2010 15:38:47 GMT Kickapps Feeds 1.0 http://blogs.law.harvard.edu/tech/rss 60 {pics-1.1 "http://www.icra.org/ratingsv02.html" l gen true for "http://kickapps.com" r (nz 1 vz 1 lz 1 oz 1 cz 1 ) "http://www.rsac.org/ratingsv01.html" l gen true for "http://kickapps.com" r (n 0 s 0 v 0 l 0 )) Search Domain q http://kickapps.com/search/direct/ http://franchiseesforum.com/reply/6/t/--FRANCHISORS-TREAT-EX-FRANCHISEES--ORDER----RUBBISHED-.html#reply-6 I'm a newbie here and i find most of the posting interesting where i started to like it here. :) ]]> feeds@kickapps.com (stevanz) http://franchiseesforum.com/sreply/6 Mon, 31 May 2010 15:38:47 PST http://franchiseesforum.com/reply/5/t/--FRANCHISORS-TREAT-EX-FRANCHISEES--ORDER----RUBBISHED-.html#reply-5 feeds@kickapps.com (newcastlefranchisee) http://franchiseesforum.com/sreply/5 Thu, 07 Jan 2010 18:56:54 PST http://franchiseesforum.com/topic/394/t/--FRANCHISORS-TREAT-EX-FRANCHISEES--ORDER----RUBBISHED-.html
It is well recognised by franchisors, that having an unhappy ex-franchisee is bad for business. No. Really?

The seminar discussed the basic philosophy about "looking after" departing franchisees by conducting exit interviews etc. All great stuff.

It also discussed the "defensive" actions that franchisors should take - actions that do NOTHING to deal with the root cause of the problem, and that simply address the symptoms. (Example: Include clauses in the Agreement to stop franchisees using the franchise name in a website address that may be used to "rubbish" the franchise - www.XFranchiseSucks.com.au ).

The new Disclosure rules also make it mandatory for franchisors to list franchisees who have left the... ]]> feeds@kickapps.com (Micmarcmm) http://franchiseesforum.com/topic/394 Mon, 02 Jun 2008 15:22:36 PST